Member Support

Member Support

BVRLA members can access practical support, expert guidance and industry resources to help run their businesses, develop their teams and respond to changing requirements across vehicle rental, leasing and fleet. Explore guidance and factsheets, Fair Wear and Tear resources, training and e-learning, events and webinars, business tools and specialist member services.

Access your member resources

Sign in to view member-only content and manage your BVRLA account.

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Guidance and factsheets

Find practical guidance on the issues affecting your rental, leasing or fleet business.

Browse guidance →

Events and webinars

Find opportunities to learn, share experiences and connect with others across the industry.

View upcoming events →

Fair Wear and Tear guides 

Find the guides and resources your business needs to explain vehicle-return standards.

View the guides →

VE103B

Everything you need to obtain a VE103B form for compliant international vehicle travel.

View resources →

Training and e-learning

Find courses and online learning to develop your team’s knowledge and skills.

Find training →

Member services

Find out about specialist support and partner services available through your membership.

View member services →

Returning your own rented or leased vehicle?

Visit Consumer help for advice on vehicle returns and complaints.

Need help finding the right support?

Tell us what your business needs help with, and we’ll help you find the relevant guidance or service.

Contact the BVRLA team →
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