Knowledge Hub

Having issues accessing your account, signing in, or completing two‑factor authentication? This hub brings together all the essential guides, quick fixes, and step‑by‑step troubleshooting support to help you get back up and running quickly. Explore practical solutions to the most common technical problems members experience across the BVRLA’s digital services — from login errors to verification code issues — all in one place.

The BVRLA Member Portal uses secure authentication to protect member data, including email‑based or app‑based two‑factor authentication (2FA). Occasionally, users may experience issues when signing in or receiving their verification code. This guide explains the most common problems and how to resolve them.

If you’re unable to log in to your BVRLA online account, the issue may not be your password — you might not have an account set up yet.

How to Update Your Organisation’s Details in myBVRLA

Keeping your organisation’s information up to date helps ensure you receive the right communications, access the correct services, and stay compliant with BVRLA membership requirements. If you’re the Primary Contact for your organisation, you can update these details directly within the myBVRLA member portal.