BVRLA delivered
The BVRLA delivered fully bespoke e-learning modules built around our business needs, enabling focused, relevant, and engaging learning for our teams
About the Company – Octopus EV
Octopus EV is a specialist electric vehicle leasing company focused on making EV adoption simple, accessible, and compliant for both businesses and consumers. Operating in a fast-evolving regulatory and technological landscape, Octopus EV places strong emphasis on customer experience, compliance, and team expertise..
Challenges
Prior to implementing the new training programme, Octopus EV faced several learning and development challenges:
- Existing training on the wider market was generic “off-the-shelf” content that was not tailored to the EV leasing sector or Octopus EV’s business model.
- Training materials were overly heavy and time-consuming, making completion difficult for staff.
- Content lacked direct relevance to day-to-day roles within EV leasing.
- There was a need to ensure training aligned with legal and regulatory requirements specific to their sector.
As a result, engagement levels and practical knowledge transfer were limited.
The Solution
Octopus EV partnered with the BVRLA to develop a bespoke e-learning programme designed specifically for their industry and operating model.
Key elements of the solution included:
- Customisable, user-friendly digital training modules
- Delivery through a trusted industry body (BVRLA)
- An in-house accessible solution for ease of use
- Collaboration with internal subject matter experts in data and compliance
- Tailoring content to meet both regulatory standards and business needs
- Designing engaging material to improve completion and retention rates
The BVRLA worked closely with Octopus EV to adapt compliance content to reflect the realities of EV leasing, with a flexible and solutions-oriented approach.
The Outcome
The training programme delivered measurable early benefits:
- Increased engagement training became a development tool rather than a tick-box exercise
- Improved team knowledge and confidence
- Strong early indicators of continued improvement post-launch
- Smooth project delivery, often ahead of schedule
- Minimal administrative burden on Octopus EV’s team
The programme successfully aligned regulatory compliance with practical business application, creating meaningful learning experiences.
Client Review
“No ask was too big or too small. The project was easy to manage, delivered on time, and often ahead of schedule. Communication and partnership exceeded expectations.”
“We would absolutely recommend working with the BVRLA on e-learning, particularly for businesses looking to customise content to their own operational needs.”
Four Key Takeaways: Why Octopus EV Invested in Bespoke E-Learning from the BVRLA
- Training Aligned to Business Needs
The BVRLA created fully bespoke modules tailored to Octopus EV’s EV leasing model, ensuring learning was relevant, practical, and immediately applicable in day-to-day roles. - Engaging Learning Experience
The bespoke e-learning programme transformed training from a tick-box exercise into an interactive, user-friendly experience, increasing completion rates and team engagement. - Scalable and Accessible
Training was delivered in-house, enabling staff across multiple teams and locations to access content at their own pace, ensuring consistency and flexibility in learning. - Measurable Business Impact
The programme improved team knowledge, confidence, and readiness, providing Octopus EV with a clear return on investment in learning while strengthening fleet strategy and customer experience.
