Guidance

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BVRLA Offices Amersham
BVRLA Course calendar

All confirmed 2026 course dates . A mix of Online and In-Person sessions to help you and your business navigate 2026 with the right knowledge.

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Consumer Rights
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BVRLA Guide to Consumer Rights
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Prior Information and Cancellation Rights
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Financial Products Sold at a Distance
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Clean Air Stickers Required for Drivers in France

Drivers travelling to France must display a clean air sticker in their vehicle to comply with local low emission zones. The stickers - known as Crit'Air vignettes depict the EURO standards of the vehicle.

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Starting a rental or leasing company

Want to set up your own rental or leasing business? Learn more about where you can go to get business help.

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ADR Service (Members)

An ADR service is an impartial body that considers complaints about a variety of issues relating to organisations and businesses

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Consumer Duty: Frequently Asked Questions

The Financial Conduct Authority (FCA)'s Consumer Duty regime brings a significant change in how regulated firms need to operate. Below, we address Frequently Asked Questions (FAQs) to support members through this process. Contact the team directly if you require further assistance.

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Find an HGV test centre

A Driver and Vehicle Standards Agency (DVSA) service allows drivers to search by postcode for their nearest HGV/Trailer annual MOT test site.

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Commission Disclosure

We're here to support our members. Here you'll find a range of resources to help you understand what the Court of Appeal ruling on 25 October 2024 means for BVRLA members. Keep checking back as we'll be adding new content on a regular basis.

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Senior Managers and Certification Regime (SM&CR) Factsheet

Following the application of the Senior Managers and Certification Regime to the banking sector in 2013, from the 9 December 2019 the SM&CR became enforceable for all FCA solo-regulated consumer credit firms, replacing the Approved Persons Regime.

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