Courses

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two cars traffic on uk motorway sunset view
BVRLA Fair Wear & Tear Standard for Cars
Man in black jacket in a car with hand on steering wheel
Complaints Management in a Regulated Environment (Forbearance & Safeguarding)

(logging and handling complaints, identifying vulnerability, resolutions)

Image of a person giving car keys to another person, to illustrate returning a leased vehicle
BVRLA SHIFT in Sales Programme

(finance products, sales techniques, objection handling)

A silver Ford e-van drives along a road with a blue road sign in background
BVRLA Fair Wear & Tear Standard for Light Commercial Vehicles
EV fleet
Electric Van & Trucks - Operational Technical Support & Fleet Management

Electric Van & Trucks

Panoramic view of UK motorway, sunny evening, trees in background, cars, vans and lorries in view
BVRLA Fair Wear & Tear Standard for Commercial Vehicles over 3.5t
parking ticket on car windscreen
Penalty Charge Notice Masterclass

(fine management, traffic offence handling, rental PCN compliance)

A couple with papers and a calculator looking concerned to illustrate debt, money, finance
BVRLA Finance, tax and whole life cost essentials for the fleet industry

(whole life costs, total cost of ownership, tax tips)

Woman plugging in electric charger into car with family outside home
BVRLA Consumer Duty Training Programme

(Compliance, rules, good outcomes, reports, audit tips)

Person with a laptop and calculator at a desk, sheets of paper with figures on next to them
Understanding Residuals and Future Vehicle Values

(Future values, residuals, pricing insight, profitability)

man driving van
UK Commercial Vehicle Legislation

(Legislation, Confidence, Compliance, Terminology, Expertise)

Two electric cars charging, with a white car in the foreground and a darker car behind
BVRLA Selling Electric Vehicles to Fleet Customers

(EV Confidence, Customer Education, Sales Positioning)

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