Stuck in a loop (Password and Verification Codes)

Are you having trouble with your verification code?

It might look like you're stuck in a loop, but the BVRLA password reset process actually asks you to verify your email twice.

Please follow these steps:
  1. Go to the BVRLA login page.
  2. Click Forgot your password?
  3. Enter your email address.
  4. You'll receive a verification code by email.
  5. Enter the code and click Verify, then Continue.
  6. You'll be asked to enter your email address and request another verification code. This is normal – you're not stuck in a loop!
  7. Enter your email address again and request the second code.
  8. Enter the new code, click Verify, then Continue.
  9. You should now be able to create a new password.
  10. Once you've created your password, you'll automatically be signed in.
Important: Don't change your email address during this process.


Still need help? If you’ve followed the steps in this guide and something’s still not working, head over to our Contact Us page