Resource Library

BVRLA members can now access a wide range of insights and operational tips, via a dedicated podcast series to support day-to-day operations and protect their business. Produced in partnership with United Rental Group, the “Rental Matters” series will expand over the coming weeks and explore topics including insurance, marketing, vehicle security, and available support via the United and BVRLA teams.

While last week’s tragic event in Manchester was not rental vehicle related, this was still an act of terrorism.

Fraudsters are becoming increasingly bold and sophisticated in their attempts to exploit the vehicle rental sector. Over the summer, BVRLA members have reported a rise in suspicious bookings and scams, with criminals using a variety of tactics to get around security checks.

Amanda Brandon, the BVRLA’s Director of Member Engagement looks at tactics used by criminals and fraudsters who are increasingly targeting the rental sector. Recent intelligence shared by BVRLA members highlights the methods being used and the steps companies can take to protect themselves, their customers, and the wider industry.

A new anti-fraud law came into effect on 1 September 2025, designed to hold large organisations to account if they profit from fraud.

Thomas Mercier, VP International Sales and Business Development at associate member and connected vehicle data specialist ECHOES talks about a case study with ADA (a major rental company in France). Mercier describes how ADA used ECHOES for fleet security and how they intend to use ECHOES to help enhance the management of their fleet, by collecting mechanical alerts and real-time mileage.

The crucial role of Identify Management in combating vehicle fraud is explored in the latest BVRLA blog, by Lorraine Salmond from LexisNexis Risk Solutions. Lorraine looks at what Identity Management is and the key areas where strong Identity Management delivers value and benefits.

Lorraine Salmond, Head of Identity Strategy, UK & Ireland at LexisNexis Risk Solutions talks about effective identity management and the benefits, not only to risk management, but also customer retention.

As the rental and mobility sector evolves, so too do the challenges around payments, ID verification, and fraud prevention. The BVRLA’s upcoming webinar, ‘Checks, Chargebacks and Payments’, will bring together expert voices from across the industry to unpack these complex issues and explore the tools businesses need to stay secure and future-ready.

In the latest BVRLA blog, Alec Cudworth, Sales Director, Integrity at associate member Aristotle International talks about the heightened risks of identity fraud and theft in the industry and shares some tips on how rental companies can protect their businesses.

Alec Cudworth, Sales Director, Integrity at associate member Aristotle International talks about the heightened risks of identity fraud and theft in the industry and shares some tips on how rental companies can protect their businesses.

‘Challenge’ was the word on everyone’s lips at last week’s Industry Outlook Conference. Featuring industry leaders sharing their insights on the challenges of 2024 and expectations for 2025, the conference included thought-provoking keynotes, dynamic panel discussions and interactive breakout sessions.