All Consumer Advice

Updating your results Fetching search results
Showing results for:
Man using a vacuum cleaning on the inside of his car, showing looking after upholstery
Looking after your leased vehicle - what you need to know and do!

Advice about looking after your leased vehicle, including servicing and maintaining it, can be obtained from your leasing provider, the vehicle handbook, a local dealership or the vehicle manufacturer’s website, but here's a few tips from the BVRLA.

Man with lap top making the thumbs down gesture to signify being told no
Been refused a rental?

If you have been refused a rental due to being on the BVRLA RISC database, as a data subject you have the right to find out what information is being held about you under the Data Protection Act.

Woman sitting on floor with laptop and papers with a concerned look on her face
I can't afford my lease: what should I do?

With millions of consumers facing increasing pressure from the rising cost of living, what might have seemed affordable previously – such as your vehicle lease – might not be now.

Mother driving car with down syndrome daughter
Leasing: Frequently Asked Questions

Answers to questions people may have when looking into leasing a vehicle

Mother helping toddler get out of car on the moor
Rental: Frequently Asked Questions

Your questions answered about vehicle rental

In Scotland on the road view from the car on Highlands
Rental top tips

Rental vehicles provide individuals and businesses with a safe, flexible, cost-effective and hassle-free transport solution. With more people opting for vehicle 'usership' over 'ownership', it is no surprise that there are over 11m car rental transactions and 5m van rental transactions every year in the UK.

Man with speech bubble saying Vehicle Leasing: Is it for me?
Before you lease – is it for me?

Vehicle leasing is a long-term rental agreement that allows you to use a car or van for a set period of time at a fixed monthly price. It is an alternative, and often cheaper, funding solution to buying a new vehicle. But is it for me? Things to consider if you're thinking of leasing a vehicle.

Automotive Dealership Store
Leasing top tips

Leasing a car can be a smart and flexible way to drive a new vehicle, but it’s important to understand how it works before you sign on the dotted line. These top tips will help you make informed choices - from choosing a reputable BVRLA member to understanding your contract, mileage, and maintenance options - so you can enjoy a smooth and stress-free leasing experience.

Graphic with wording What is a leasing broker?
What is a leasing broker?

Page explains the role of a leasing broker. Brokers help customers choose the right vehicle for them, the most appropriate type of motor finance, what they can afford, which additional services might be required, the terms of their agreement and how it should be managed.

man inspecting car
Returning your leased vehicle

At the end of the contract your vehicle will be returned to the leasing company and assessed to determine whether the vehicle meets the agreed returned condition.

Person typing on a laptop
Making a complaint

We run a Trading Standards Institute-approved alternative dispute resolution (ADR) service.

A car driving on a scenic coastal road
Taking a vehicle abroad

Drivers of rented or leased vehicles, including company car drivers must carry a VE103 certificate when taking their vehicle abroad.

Filters have changed please resubmit the new search criteria