Professional Development

A specially designed nationally recognised industry certification designed to reinforce and test candidates' industry best practice, knowledge and skills.

This is a one day industry specific programme designed to teach industry professionals about the work of the BVRLA and to provide a working knowledge of the 'BVRLA Fair Wear and Tear Standards', as they apply to vehicles being returned at the end of lease or finance agreement.

Developed in partnership with the Institute of the Motor Industry, this accreditation is designed specifically for staff working directly with customers in a driver support or customer service position or those working as technical service advisors within Vehicle Management Call Centre for...

This intensive and engaging two-day course provides a solid foundation of the skills and knowledge required to work as a Customer Service Specialist in the modern daily vehicle rental industry. This is an ideal course for employees new to the industry and who require clear and relevant...

A one-day course designed to provide a solid foundation of knowledge for new and experienced staff, by taking an in-depth and comprehensive approach overview of the complexities of the fleet vehicle industry.

This prestigious programme has been externally accredited by the Institute of Leadership and Management (ILM) and provides a nationally recognised professional qualification upon successful completion - Certificate in Fleet Management.

A 2-day course designed for sales professionals in the leasing and fleet management sectors who have some knowledge of vehicle acquisition methods. For those that are new to the business they will learn from working with others and will leave with greater confidence in promoting the...

This essential one day course designed for Leasing Brokers provides insight into the critical skills, knowledge and expertise to work within the FCA regulated Consumer Credit world. The discussion based sessions are a perfect way to catch up on both current and forthcoming legislative...