Professional Development

Professional Fleet Consultant Development Programme 2017

Course Description

The Professional Fleet Consultant Development Programme is suitable for Sales Executives, Sales Managers, Account Managers, New Business Development Managers alike. Ideal for Fleet Consultants responsible for fleets of 10 vehicles upwards. This prestigious programme has been externally accredited by the Institute of Leadership and Management (ILM) and is delivered in collaboration with the Institute of Car Fleet Management (ICFM). Completion of the programmes grants a nationally recognised professional qualification.
"The course gives the fleet sales consultant much needed accreditation in our industry and helps to build respect among clients and prospects alike."  May 2016 delegate feedback

Duration: 4 days total - 2 sets of 2-day modules (0900 to 1700)

Venue: The Beeches, 76 Selly Oak Road, Bournville B30 1LS


13th-14th September 2017 (Module One);

8th-9th November 2017 (Module Two)


£1750 + VAT (Members Only) **

(Members can pay in full or in two installments - Module One £962.50 (including 10% towards module two) + VAT; Module Two £787.50 + VAT)

Delegate minimum: 8

Delegate maximum: 12

Trainer: ICFM

Format: Classroom + Work-Based Assessments + Certification

**The programme fee includes four days classroom training, refreshments and lunch, assessments and is inclusive of 1 year Associate Membership for the Institute of Car Fleet Management and 1 year membership for the Institute of Leadership and Management. This is a Level 2 accredited programme.

The four day programme  (run as two, two day modules) is specially commissioned by the BVRLA from the Institute of Car Fleet Management (ICFM) to enable participants to benefit from this professional body’s experience and expertise. This highly interactive programme provides vehicle leasing executives with insights into their customers' needs so that they can more effectively sell modern relevant fleet solutions.
The course highlights the importance of; understanding the business, managing client expectations and developing solutions for the supply of vehicles and fleet solutions. It is also designed to align the contract/leasing sales function more closely with the role and responsibilities of a modern day Fleet Manager.
Module One will cover the principles of fleet management, with a focus on understanding the role and responsibilities of a fleet manager; the principles of asset and risk management; the influence of a client's stake holders (HR, Finance), company culture and market segmentation. It will also look at some of the wider issues influencing fleet choice, including stakeholders and the environment. 
Module Two explores the delivery of fleet solutions. It examines the various policy, budgetary and taxation considerations; key acquisition and disposal options; supplier management; the relevant legal, health and safety obligations.
Accreditation and Competence Assessment
The programme has the Institute of Leadership & Management (ILM) accreditation as an endorsed programme (B003). The Certificate in Fleet Management is also recognised by the industry's training body, Automotive Skills.
Competence Assessment
Takes the form of a two part role-based assignment. The first assignment is to be completed after attending the first module; and the second assignment is to be completed within one month of the attending the second module. The assignments are written essays designed to allow participants to provide evidence of applying the skills and principles covered during the programme, in real client-focused contexts.  Delegates are fully briefed during the programme. The assignments are marked by an ICFM course tutor and a qualified ILM assessor. 
Delegate feedback from previous courses:
"Very informative four days, excellent training, great programme, great tutors"
"Well delivered, good attention, explanations given to more challenging subject areas"
"Trainers very passionate & knowledgeable"
"A great module of training."
Key benefits for delegates attending this course
* An industry recognised accreditation
* Sharing knowledge and best practice with other industry professionals
* New information to better equip delegates to service clients
* Enhanced knowledge and skills
* Increased enthusiasm & motivation for the role
* Encouragement and opportunities to undertake continuous professional development
* Improved personal business results

Who should Attend

Sales Executives, Sales Managers, Sales Consultants, Fleet Consultants, Account Managers and Business Development Managers

How to apply

For more information or to register for a course, phone Duncan McMillan on 01494 545719 or email