Contact Us

Here is some more information about BVRLA departments and personnel, together with their contact details.

Chief Executive's Office

This department provides accounting and administrative support to the chief executive and has responsibility for facilities management and health and safety.

Gerry Keaney - Chief Executive
01494 545716

Kate McLaren - PA/Secretary to the Chief Executive
01494 545709

Bharti Ladwa - Management Accountant
01494 545708

Melanie Richardson - Accounts Assistant
01494 545722

Policy & Membership Department

This department lobbies on issues affecting the industry, advise members, manage the BVRLA Conciliation Service, and oversee member recruitment and retention.

Jay Parmar - Director of Policy & Membership
01494 545706

Patrick Cusworth - Senior Policy Advisor
01494 545712

Jinmi Macaulay - Senior Policy Advisor
01494 545738

Amanda Brandon – Operations Manager
01494 545701

Greg Theaker - Membership Manager
01494 545705

Diane Alexander – Compliance & Membership Co-Ordinator
01494 545720

Adam Holt – Senior Compliance Officer
01494 545718

Hayleigh Clayton - Compliance Officer
01494 545727

Rob Burford – CRM Data Manager
01494 545702

Sallie Catchpole – Conciliation Service Manager
01494 545715

Sarah Philp – Conciliation Service Officer
01494 545711

Stephen Dix – Conciliation Service Officer
01494 545711

Mairead Sullivan – Conciliation Service Officer
01494 545711

Laura Pite - Conciliation Service Officer
01494 545711

Member Services

This department organises forums, conferences, seminars and social events for members. We run training courses and accreditation programmes, and manage a range of products and services including VE103B Certificates, Fair Wear and Tear guides, RISC Online and the BVRLA's Vehicle Mileage Database. Any membership queries to Policy & Membership department.

Nora Leggett - Director of Member Services
01494 545713

Fran Hampson - Events Manager
01494 545703

Laura Birdsey - Member Services Executive (not Membership queries)
01494 545714


This department keeps members informed and ensures the association and the industry are presented in a positive way. We oversee the BVRLA website, social media platforms and publications.

Toby Poston - Director of Communications and External Relations
01494 545700

Andrea Davies - Media Relations and Communications Manager
01494 545710

Tamsin Stuczynska - Marketing and Communications Executive
01494 545707

Phil Garthside - Research and Insight Manager
01494 545717

Rachael Hewish - Public Affairs Manager

Alternatively, please send us an email using the form below. The information you submit on the form will only be stored for the purposes of answering your query and you will not be added to our database.