DVLA Advice and Guidance

The Driver and Vehicle Licensing Agency plays an integral role in all members businesses as the administrators of the vehicle keeper database. From a vehicle first being registered to renewing the tax and to notifying that the vehicle has been sold the DVLA is involved at every stage.

Your DVLA  

The DVLA has produced a newsletter in response to requests from its stakeholders for more information on the various initiatives being taken forward at DVLA. The focus of the newsletter is corporate customers, such as BVRLA members, and the services the DVLA deliver to this important customer group. 

The newsletter will be issued on a quarterly basis and the DVLA would be delighted to receive any suggestions that you may have for articles to be included in future editions. There is also a facility on each page of the newsletter which allows feedback to be offered on any suggestions for improvement. Send your suggestions for articles to Amanda Brandon at the BVRLA, and the newsletter is available from the links below:

Your DVLA Issue 1

Your DVLA Issue 2


The BVRLA estimates that our members handle in excess of 5 million paper transactions from the DVLA each year. This causes a huge administration burden and the BVRLA is working to hard improve these processes and move them where possible to being an electronic transaction.

In the meantime the following information will help members when dealing with the DVLA.

New VED Regime - April 2017

The government will introduce a new VED banding system for cars registered on or after 1 April 2017,  the changes are:
  • First year rates (FYRs) will vary according to the carbon dioxide emissions of the vehicle.
  • There will be a flat standard rate (SR) of £140 for all cars except those emitting 0 grams of carbon dioxide per kilometre (gCO2/km), for which the standard rate will be £0.
  • A supplement of £310 on vehicles with a list price above £40,000 for the first 5 years in which the standard rate of VED is paid.   
The new VED system will be reviewed as necessary to ensure that it continues to incentivise the cleanest cars.
From 2020-21 the government guarantees that all revenue raised from VED in England will be allocated to a new Roads Fund and invested directly back into the strategic road network.
The BVRLA's fact sheet on the new regime is available here.
The DVLA has produced  two breifing notes on the changes which are aimed at dealers, but will still be of use to members:
Wider communication for vehicle purchasers will be available shortly.

DVLA Fleet scheme

The DVLA offers two fleet schemes for re-licensing. 

The Manual Fleet Re-licensing scheme is open to fleets who operate more than 250 vehicles and has the following features:

  • Covers any taxation class and any age vehicle 
  • V11s sent out four weeks in advance, earlier than to general motoring public, so that they may be taken to the Post Office to have licences issued by the 15th day of the month of expiry 
  • Access to the fleet team at DVLA for queries 

The Electronic Data Interchange (EDI) scheme is open to fleets who operate more than 1,000 vehicles which are less than 3 years old (no MOT testing requirement) at date of liability and licensed in PLG tax classes and has the following features: 

  • Payment is by direct debit 
  • Companies receive an electronic message eight working days before end of the month that is prior to the month of expiry i.e. receiving message on 19/2 for date of liability 1/4 
  • Access to the fleet team at DVLA for queries 

To access the services mentioned above members will need to be registered with the DVLA as a fleet. More information on what this means and how to register is available here.

DVLA Fleet Scheme

If members would like to register for the DVLA fleet scheme and they meet the criteria set out in the above letter contact the Fleets Help Desk,

M1 Special Purpose Vehicles 

From 1 August 2013 vehicles being presented for first registration which have attained vehicle type approval as a M1SP vehicle (this includes: Motor homes/Caravans, Ambulances, Wheelchair Accessible Vehicles, Armour-plated Vehicles and Hearses) and have a CO2 emissions figure on the Certificate of Conformity (CoC) will be licensed in a Graduated Vehicle Excise Duty taxation band based on its CO2 emissions. If the CoC does not have a CO2 emissions figure recorded then the vehicle will be licensed in the PLG or PHGV taxation class, depending on weight. 

Currently vehicles in this category are not taxed on the basis of their CO2 emissions figure and are therefore taxed in the Private Light Goods or Private Heavy Goods taxation classes, depending on weight. When these vehicles are relicenced they will be put into the correct tax class.

In addition, the DVLA is conducting a refunding exercise for customers who licensed a vehicle which attained M1SP type approval after 29 April 2009 and had a CO2 emissions figure recorded on the CoC and the vehicle was licensed in a higher rate taxation class than the corresponding Graduated Vehicle Excise Duty taxation band based on its CO2 emissions.

Members who have vehicles on fleet that would qualify for a refund are advised to send details of the vehicle registration numbers of these vehicles to

The Graduated Vehicle Excise Duty taxation band table is available in our fact sheet 520 VED regime available at the bottom of the page.

DVLA Contacts

The fleet team prefer to be contacted by telephone in the first instance and their contact details are below.


Telephone : 01792 384233 

Further information

See below for information on the transition of the DVLA services from the local offices to the Post Office and their head office in Swansea.

Related Fact Sheets