The website of the British Vehicle Rental and Leasing Association
In-house training is available
This course has been developed with new or potential daily rental branch managers and supervisors in mind, designed to deliver all the essential information necessary to ensure compliance with the BVRLA code of conduct.
This course aims to teach core management principles, skills and knowledge involved in managing a daily rental location and managing staff.
By the end of the course delegates will be able to:
Member Services on 01494 545703 or memberservices@bvrla.co.uk to register for a course or for more information.
City and Guilds Rental Operator Skills Exams Read more
Introduction to Daily Rental Read more
Customer Care and Telephone Techniques Read more
Operations Best Practice and Legal Update Read more
Vehicle Inspection and Damage Recognition Read more
Upcoming seminar events Read more
By telephone: 01494 434747
By facsimile: 01494 434499
By email: info@bvrla.co.uk
By post: River Lodge
Badminton Court, Amersham
Bucks HP7 0DD