Consumer focused

Top tips for rental customers including information on the rental agreement, insurance, condition of the vehicle and fuel policies. This guide will ensure the rental goes smoothly. 

Drivers and the fleet operators of light commercial vehicles (LCVs) on rental, contract hire and leasing agreements will benefit from using this industry-accepted standard.

Employers now have to consider the safety of their employees whilst driving in connection with business and the phrase 'duty of care' has become synonymous with road safety while doing so.

Annex A, Annex B,
Annex C, Annex D

As the top seller throughout the industry, this is the accepted standard as to what constitutes fair wear and tear for contract hired and leased cars on their return to the BVRLA members at the end of a contract.

Newly updated, with more pictures and a pull out vehicle appraisal section, these guidelines provide the industry-accepted standard that defines fair wear and tear on contract hired and leased heavy goods vehicles.

It is the code by which members conduct their business, whether that is in vehicle rental, leasing or fleet management for passenger and commercial vehicles. It sets out the general principles by which BVRLA members should operate.