Service Maintenance and Repair Committee

The objective of the Service Maintenance and Repair committee is to provide input into the agenda and objectives for the Service Maintenance and Repair Forums held three times a year.

Attending SMR Forum costs £150 per member and that reserves you 2 places at each of the forums, further details can be accessed from the quick links on the right.

The SMR Committee is chaired by Tim Bowden, Operations Director at Hitachi Capital Vehicle Solutions who makes sure the committee stays on track with its objectives which include: 

• Stimulate discussion and debate on general issues of vehicle, service and repair, as well as vehicle and contract administration. 
• Improve communications between vehicle manufacturers, suppliers, service providers and BVRLA members. 
• Promote practices and administration improvements to provide added protection for member's companies under their ‘duty of care’ responsibilities. 
• Discuss and debate new technology and new added value services. 
• To discuss and review impending legislation to protect BVRLA members' interests and promote constructive legislation of benefit to the supply chain. 
  Working to protect and improve the sector's competitiveness, organising benchmarking exercises, as necessary, to identify and spread best practice in the sector. 
• Implementing programmes that will further improve the sector’s already high operational standard and by following the BVRLA’s Code of Conduct and other appropriate means.

Current areas of work

One of the main areas of work currently being undertaken by the committee is a project to develop a vehicle recall database which will allow members to be notified electronically of vehicles which are subject to recall notification. Other areas include: manufacturers support terms, impact of changes to the motor vehicle block exemption regulation and developments in telematices and the impact on SMR budgets.

To suggest items for discussion at future committee meetings including legislation changes or areas where best practice is needed, email Amanda Brandon, amanda@bvrla.co.uk or call 01494 545701.

Committee members

The committee includes remarketing and residual value representatives from: Inchcape Fleet Solutions, Ogilvie Fleet, ING Car Lease, Lex Autolease, TCH Leasing, ALD Automotive, Masterlease and Hitachi Capital Vehicle Solutions